Professional Training Program - State Funding Available

Certified Guest Service Professional
Computer Skills from A-Z

Santa Monica College is offering two new career training classes to eligible individuals.
Please contact your EDD, WorkSource or American Job Center to start the process of determining your eligibility.

Certified Guest Service Professional with Computer Skills from A-Z

Each student will become a Certified Guest Service Professional (CGSP). The Guest Service Gold certification is a nationally recognized hospitality industry certification. Training will include 80 hours of Customer Service training in the areas of:

  • Communication
  • Customer Service
  • Team Building
  • Attitude
  • Values and Ethics
  • Stress Management
  • Time Management
  • Conflict Management
  • Decision Making & Problem Solving
  • Managing Change

 

You may be eligible for state funds
for career training!

Download PDF Informational Flyer

Woman holding binder and pen - Certified Customer Service Professional

Computer Skills from A-Z

Training will provide a broad and basic knowledge of browsers, emails, le management and more. This course will equip individuals with concrete and applicable knowledge on programs such as:
  • Microsoft Word
  • Microsoft Excel
  • Microsoft PowerPoint

2 Training Options - You Choose!

WHERE

  • Santa Monica College
  • Bundy Campus
  • 3171 S. Bundy Dr
  • Los Angeles, CA
  • 90066

Certified Guest Service Professional (CGSP)
+ Computer Skills A to Z

  • October 16 thru November 16, 2018
  • Tuesday thru Friday
  • 10:00 am to 4:00 pm

Computer Skills A to Z (only)

  • October 2 thru October 18, 2018
  • Tues., Weds., Thurs.
  • 3 hours per day
To determine your eligibility, click here to see Eligible Training Provider List.
For additional information contact
SMC Extension (310) 434-3402